Title
Housing and Homelessness Performance Metrics Briefing
Recommended Action
Committee Recommendation:
Not referred to a committee.
City Manager Recommendation:
Briefing only. No action requested.
Report
Issue:
Whether to receive a briefing on housing and homelessness performance metrics.
Staff Contact:
Max DeJarnatt, Program Analyst, Community Planning & Development, 360.570.3723
Presenter(s):
Max DeJarnatt, Program Analyst
Kim Kondrat, Homeless Response Coordinator
Darian Lightfoot, Home Fund Manager
Leonard Bauer, Director, Community Planning & Development
Background and Analysis:
Across the City organization, departments are improving their use of data and performance management routines. The aim is to practice continuous learning; make data driven decisions; track progress toward community goals and share information with the public and stakeholders.
At the same time, taking action to address housing and homelessness response needs is a City priority. Within the past three years, the City has created a new Housing Division and adopted the Olympia Housing Action Plan and the One Community: Healthy, Safe and Housed (homeless response) Plan. From September 2020 through November 2021 staff from Housing, Homeless Response and Planning worked with the Office of Performance and Innovation (OPI) to identify and refine key housing and homeless metrics and develop methods for consistent data tracking and reporting routines.
Attached is a summary of the housing and homeless response metrics identified by the team. These metrics were carefully selected following results mapping to link day-to-day operations with desired community outcomes. The team then went through a selection process to choose the vital few measures with the most power to reflect what is of central importance, communicate effectively and be tracked in a consistent and reliable matter.
Updated progress reports developed by the team tell a more complete story about the identified metric...
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