File #: 19-0920    Version: 1
Type: report Status: Filed
File created: 10/7/2019 In control: General Government Committee
Agenda date: 10/16/2019 Final action: 10/16/2019
Title: Downtown Ambassador Update

Title

Downtown Ambassador Update

 

Recommended Action

Committee Recommendation:

Not recommended to a committee.

 

City Manager Recommendation:

Receive an update on the Downtown Ambassadors.  Briefing only: No action requested.

 

Report

Issue:

Whether to receive an update on the Downtown Ambassadors.

 

Staff Contact:

Amy Buckler, Strategic Projects Manager, Community Planning & Development, 360-570-5847

 

Presenter(s):

Amy Buckler, Strategic Projects Manager

Teal Russell, Downtown Ambassador

Katherine Trahan, Downtown Ambassador

 

Background and Analysis:

The Downtown Ambassadors work five days a week from 8:30 am to 4:30 pm. They are part of the City’s front-line service delivery system and help promote and a vibrant and attractive urban destination.

 

The Ambassadors provide street outreach, business support and hospitality services to residents, business owners, property owners and visitors to Downtown. Key Services include:

 

                     Maintain a visible presence on the street

                     Visitor assistance

                     Parking assistance

                     Social Service Availability Information

                     Business check-ins and outreach

                     Trespass engagement

                     Welcome new businesses

 

At the briefing, staff will present data regarding their progress and activities and answer any questions.

 

Neighborhood/Community Interests (if known):

The City receives consistent, positive feedback about the Downtown Ambassador program.

 

Options:

No action requested; briefing only.

 

Financial Impact:

N/A

 

Attachments:

None