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File #: 19-0129    Version: 1
Type: discussion Status: Filed
File created: 1/30/2019 In control: PBIA Advisory Board
Agenda date: 2/6/2019 Final action: 2/6/2019
Title: Discussion of Quarterly Survey
Attachments: 1. March Survey Summary, 2. June Parking Survey Summary, 3. December Holiday Parking Survey Summary
Discussion of Quarterly Survey

Recommended Action
Whether to launch the first quarterly survey of the year.

Whether to launch a survey for ratepayers.

Staff Contact:
Max DeJarnatt, Senior Program Assistant, Community Planning & Development, 360.570.3723

Max DeJarnatt

Background and Analysis:
The PBIA's recommended work plan includes this item:

"Survey Downtown Businesses: Gage the interests, concerns and priorities of downtown businesses (members) and get their feedback about PBIA and City efforts.

PBIA Role: Develop short 3-question surveys that will be sent quarterly to members online; establish a "suggestion box" - both physical and online - to constantly gather member feedback.

Deliverable: Survey results and other comments received will be provided to City Council through quarterly reports given to the General Government Committee"

Staff recommends questions be germane to the role of the PBIA. These surveys are an opportunity to gather input to help steer PBIA funds and efforts. We should exercise caution with any questions about broader City efforts or complex challenges wherein there is a risk of setting false expectations with the downtown business community about the role of PBIA. Be cautious about asking leading questions, and questions about any specific place of business or operation in the downtown are not advised.

The Board drafted some possible survey questions during their February Roundtable. The purpose of tonight's discussion is to further hone these questions and decide which three to include in an online survey for ratepayers.

* Possible survey questions drafted during the December Roundtable
* How has the mitigation site effected your business?
* What do you know about the City's homeless response plan?
* Artesian Commons, six months later: What are your thoughts?
* What do you want to see PBIA do?
* How would you gauge the value of the PBIA?
* How do you handle employee parking?
* ...

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